How It Works
Your Path to Care —
Simple, Supportive &
Stress-Free
We understand that choosing a nursing or rehabilitation facility is an important decision. At Carriage Town, we make the journey from first inquiry to settled care as smooth and compassionate as possible.
GETTING STARTED
A Place That Walks With You Every Step
Whether your loved one is recovering from surgery, transitioning from a hospital stay, or planning for long-term care — we are here to guide you with clarity, compassion, and no pressure.
Our admissions team is available Everyday and by phone 24/7. We welcome all questions — in person, over the phone, or by email.
Step by step
Our Simple Admissions Process
Getting started is straightforward. Here is exactly what to expect when you reach out to Carriage Town.
Contact Our Admissions Team
Schedule a Tour
Assessment & Documentation
Personalised Care Plan Created
Welcome to Carriage Town
Ready to Learn More?
Schedule a tour today and see firsthand why families across Amesbury trust Carriage Town for skilled nursing and rehabilitation care.
Frequently Asked Questions
How do I get started with the admissions process?
Simply call us at (978) 388-4682, email info@carriagenh.com, or fill in our online contact form. Our admissions team will guide you through every step — from your first question to move-in day. There is no pressure, and no commitment required to reach out.
How quickly can admission be arranged?
We work at the pace your situation requires. Once your intake form is reviewed and a placement is available, our admissions team will contact you promptly to confirm next steps. For urgent or post-hospital transitions, we do our best to move as quickly as possible.
Can we visit the facility before making a decision?
Absolutely — and we encourage it. We welcome tours 24/7. You are also welcome to visit more than once, at different times of day, to get a full picture of life at Carriage Town.
What insurance do you accept?
We accept Medicare, Medicaid, and most private insurance plans. Our admissions team will review your coverage with you during your first conversation and help clarify what is included before any decisions are made.
Will my loved one receive a personalised care plan?
Yes. Every resident at Carriage Town receives an individualised care plan developed by our nursing team in collaboration with the resident and their family. This covers medical needs, therapy goals, daily routine, personal preferences, and emotional well-being.